Types of Healthcare Capabilities to Consider Capabilities in healthcare ensure that doctors and patients are given access to tools needed for them to be successful and have positive experiences. This means that capabilities need to be created with human-centered design in mind. The first capability that should be considered…
The Importance of Engagement among Healthcare Staff Although patient engagement is an important topic in the healthcare industry, it’s also important to mention how crucial it is for providers and healthcare staff to be engaged in their roles and responsibilities. Oftentimes, physician engagement is linked with better-performing businesses, better…
Ways Providers Can Retain Patients Patients need to feel genuine interactions with their provider and care team so they feel like they are receiving a positive care experience [1]. This is often done by doctors communicating with their patients in an empathetic and compassionate way. Moreover, if small adverse…
Leadership Promotes Positive Customer Experiences Leaders are important in keeping businesses focused on their priorities while they meet their goals. In the healthcare industry, it’s important for health IT professionals to focus on customer experience throughout the process. Leaders can do this by utilizing the mission of the company…
Defining Strategic Planning Strategic planning is essentially setting long-term goals that the organization creates a plan to meet [1]. This step usually starts with senior leadership and requires top-down and bottom-up efforts to initiate a company-wide change. When talking about strategic planning, it’s important to remember the role of…
Incorporating Changes to Management & The Role of Change Management It’s impossible to avoid changes when it comes to software development, especially when requirements change. Therefore, change management is used to assist in the planning, integration, and continuous evaluation of the software deployment processes [1]. Furthermore, change management leads…
I can breathe a sigh of relief! I experienced 14 intense weeks of the Goldman Sachs 2021 Spring: 10,000 Small Businesses National Cohort 15 – Section 1. GS10KSB provided this entrepreneur with the mindset and skillset which I will repeatedly apply to evaluate and potentially implement future opportunities. I…
