How VA And DHA Teams Cut Rework When Budgets Tighten
VA & DHA Rework Most delivery delays come from unclear requirements, weak acceptance criteria, and late discovery of defects. Fix those three, you cut rework…
Archive - Professional / Organization Development
Results: 27
Read Article
HITS Pushes for Clear Ownership to Protect Patients
Read ArticleIntroduction to Clear Ownership in Healthcare Healthcare requires coordination, yet many systems fail to clearly define who owns critical information, tasks, and decisions related to…
Poor Change Management Harms Patient Outcomes
Read ArticleIntroduction to Poor Change Management Healthcare systems often deploy new technologies without adequately preparing the people who will use them. Even well-designed tools can become…
Disconnected Systems Lead to Disconnected Care
Read ArticleIntroduction to Disconnected Systems Leading to Disconnected Care Disconnected systems in healthcare undermine the promise of healthcare by failing to advance collaboration and coordination, resulting…
How HCD & Accountability Could Have Prevented Multiple State Health Exchange Failures
Read ArticleIntroduction to State Health Exchange Failures When Maryland, Massachusetts, Nevada, and Oregon launched their Affordable Care Act health exchanges, many users expected it to be…
Redesigning the VA’s EHR with Empathy & Accountability
Read ArticleIntroduction to the VA’s EHR Misstep The Department of Veterans Affairs (VA) has struggled for many decades to modernize its electronic health record (EHR) system,…
How HCD Could Have Prevented DoD’s EHR Misstep
Read ArticleIntroduction to the Armed Forces Health Longitudinal Technology Application Failing The Department of Defense’s (DoD) Armed Forces Health Longitudinal Technology Application (AHLTA) was designed to…
Oregon State Health Exchange Fails to Implement Human-Centered Design
Read ArticleIntroduction to Oregon State Health Exchange Failure Oregon rolled out its state health exchange, Cover Oregon, which was intended to simplify the enrollment process for…
Integrating Technology with Heart to Address VHA’s Barriers to Care
Read ArticleIntroduction to VHA’s Barriers to Care Although many health IT companies emphasize the importance of human-centered design (HCD), it is too often overlooked in practice.…
IGNITE 2025 Honoree!
Read ArticleFOR IMMEDIATE RELEASE 7 April 2025 Woodbridge, VA – Health Information Technology Solutions, LLC (HITS) is proud to announce that Julie Hoyte, Founder and CEO…
Focusing on Emotional Solutions in Healthcare through Business Process Reengineering
Read ArticleIntroduction to Emotional Solutions in Healthcare As discussed in our previous articles, BPR provides a transformative approach to streamlining workflows and reducing organizational costs. Furthermore,…
Navigating Change in Healthcare with Business Process Reengineering
Read ArticleIntroduction to Change in Healthcare with BPR Business process reengineering (BPR) in healthcare provides a transformative approach that redesigns the way that healthcare processes and…
