Position Overview
We are seeking an experienced Instructional System Specialist to design and develop engaging, accessible, web-based self-help training courses for Veterans, caregivers, and healthcare stakeholders. This role will lead instructional design efforts and ensure all course content meets accessibility, usability, and technical requirements.
Key Responsibilities
- Lead instructional design activities using the ADDIE framework
- Conduct analysis to identify learning needs, knowledge gaps, and target outcomes
- Develop design concept documents outlining course structure, objectives, and strategy
- Create detailed course storyboards including scripts, visuals, and interactions
- Design both full-length courses and microlearning modules addressing specific learning objectives
- Design engaging, interactive learning experiences that support user engagement and retention
- Collaborate with developers to produce HTML5-based responsive training modules
- Ensure all course materials and source files are developed using tools and formats that allow full transfer and long-term access by the client
- Ensure all training materials meet accessibility and usability standards
- Develop content that is clear, concise, and accessible to a broad audience with varying levels of familiarity
- Support development of multimedia assets including video, graphics, and animations
- Participate in testing, evaluation, and iterative improvement of course materials
- Incorporate user feedback and analytics to enhance learning outcomes
Required Qualifications
- Bachelor’s degree
- Minimum 10 years of experience in instructional design or related field
- Experience designing interactive, web-based learning solutions
- Strong familiarity with responsive design and modern eLearning tools
- Experience developing accessible training content
- Ability to translate complex topics into clear, engaging content
Preferred Qualifications
- Instructional design certification (e.g., CPTD or equivalent)
- Experience supporting healthcare, behavioral health, or government programs
- Familiarity with UX/UI principles and user engagement strategies
- Experience conducting accessibility testing or working with accessibility compliance standards
- Experience using analytics to improve course effectiveness
Key Competencies
- Instructional design expertise and creativity
- Understanding of user experience and learner engagement
- Strong writing and content development skills
- Knowledge of accessibility and compliance standards
- Collaboration across technical and non-technical teams