Leadership Promotes Positive Customer Experiences Leaders are important in keeping businesses focused on their priorities while they meet their goals. In the healthcare industry, it’s important for health IT professionals to focus on customer experience throughout the process. Leaders can do this by utilizing the mission of the company to focus...
Defining Strategic Planning Strategic planning is essentially setting long-term goals that the organization creates a plan to meet [1]. This step usually starts with senior leadership and requires top-down and bottom-up efforts to initiate a company-wide change. When talking about strategic planning, it’s important to remember the role of organizational governance...
