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Introduction to Delayed System Performance Healthcare technology operates in a critical environment where time matters in ensuring timely care is provided. Clinicians must rely on…

Introduction to Security Misaligning with Real-World Workflows Healthcare data requires strong cybersecurity to protect patient data from cyberattacks. However, when security controls are implemented without…

Introduction to Misaligned Systems Healthcare technology promises efficiency, accuracy, and improved patient outcomes, yet modern solutions often fall short. This is because they are built…

Introduction to Information Overload Harming Patient Safety Digital systems are often implemented to simplify healthcare, but they instead introduce huge amounts of information for clinicians…

Introduction to Bias in AI Artificial Intelligence (AI) was first designed to make healthcare faster, smarter, and more precise. However, developers and engineers often overlook…

Introduction to Usability Crisis in Healthcare Healthcare technology was intended to make patient care faster, smarter, safer, and better coordinated. However, due to the lack…

Introduction to State Health Exchange Failures When Maryland, Massachusetts, Nevada, and Oregon launched their Affordable Care Act health exchanges, many users expected it to be…

Introduction to Healthcare.gov’s Failed Launch Although many health IT companies emphasize human-centered design in some way, they may still fall short in the actual implementation…

Introduction to VHA’s Barriers to Care Although many health IT companies emphasize the importance of human-centered design (HCD), it is too often overlooked in practice.…

Introduction to Experience Design Promoting Holistic EHR Systems EHR systems are commonly used in healthcare for keeping track of patient records and facilitating communication between…

Introduction to Experience Design Promoting Responsible AI and ML in Healthcare Experience design goes past just creating functional interfaces. It focuses on promoting trust, understanding,…

Introduction to User Experience Promoting Humanized Healthcare As digital health tools become more advanced and integrated, it’s more important than ever that there’s an emphasis…