Featured Blog

AI Failure After Deployment

Failure After Go-Live AI does not fail at deployment. It degrades after. Most programs monitor whether systems are running, not whether outputs remain accurate or aligned with real-world use. Real-world conditions rarely stay static. Performance shifts as data and conditions change. Inputs evolve. Environments change. Models that perform well at…

Read Article

Magnifying glass that highlights AI requiring a focus on system performance

Search filter

Category Filter

Tag Filter

Stay up-to-date

Technology Blog

Explore articles where healthcare IT professionals share practical insights, proven strategies, and real-world solutions to tackle system performance challenges, enhance release confidence, strengthen security-usability balance, and ultimately protect patient safety in mission-critical environments.

HITS Pushes for Clear Ownership to Protect Patients
Introduction to Clear Ownership in Healthcare Healthcare requires coordination, yet many systems fail to clearly define who owns critical information, tasks, and decisions related to…

Read Article
HITS Balances Security with Usability
Introduction to Security Misaligning with Real-World Workflows Healthcare data requires strong cybersecurity to protect patient data from cyberattacks. However, when security controls are implemented without…

Read Article
Poor Change Management Harms Patient Outcomes
Introduction to Poor Change Management Healthcare systems often deploy new technologies without adequately preparing the people who will use them. Even well-designed tools can become…

Read Article
Misaligned Systems Create Patient Risk
Introduction to Misaligned Systems Healthcare technology promises efficiency, accuracy, and improved patient outcomes, yet modern solutions often fall short. This is because they are built…

Read Article
Information Overload Harms Patient Safety
Introduction to Information Overload Harming Patient Safety Digital systems are often implemented to simplify healthcare, but they instead introduce huge amounts of information for clinicians…

Read Article
Disconnected Systems Lead to Disconnected Care
Introduction to Disconnected Systems Leading to Disconnected Care Disconnected systems in healthcare undermine the promise of healthcare by failing to advance collaboration and coordination, resulting…

Read Article
Poor Communication Threatens Patient Safety
Introduction to Poor Communication Threatening Patient Safety Poor communication in healthcare often confuse, delay care, and even real-world fatalities. This occurs because patients are not…

Read Article
Bias in AI that Breaks the Promise of Healthcare
Introduction to Bias in AI Artificial Intelligence (AI) was first designed to make healthcare faster, smarter, and more precise. However, developers and engineers often overlook…

Read Article
The Usability Crisis in Healthcare Due to Poor Designs Delaying Diagnoses
Introduction to Usability Crisis in Healthcare Healthcare technology was intended to make patient care faster, smarter, safer, and better coordinated. However, due to the lack…

Read Article
Avoiding the MHS GENESIS EHR Issues through HCD
Introduction to the MHS GENESIS EHR Issues The DoD’s deployment of the new MHS GENESIS EHR system was assumed to be a new level of…

Read Article
How HCD & Accountability Could Have Prevented Multiple State Health Exchange Failures
Introduction to State Health Exchange Failures When Maryland, Massachusetts, Nevada, and Oregon launched their Affordable Care Act health exchanges, many users expected it to be…

Read Article
Redesigning the VA’s EHR with Empathy & Accountability
Introduction to the VA’s EHR Misstep The Department of Veterans Affairs (VA) has struggled for many decades to modernize its electronic health record (EHR) system,…

Read Article

SBA certified 8(a), SDVOSB, and EDWOSB. Virginia SWaM certified.