
Buying AI Is Easy. Making It Work Is Not.
AI Delivers Value When It Works Inside The Mission Environment Agencies are investing in AI. That is not the difficult part. The challenge is making…
AI Needs Boundaries Before Authority AI is no longer just answering questions. It is starting to take action. Before agencies give AI authority, they need to define its boundaries. As AI becomes more autonomous, clearly defined boundaries become essential. They establish what AI can do, when it can act, and…

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AI Delivers Value When It Works Inside The Mission Environment Agencies are investing in AI. That is not the difficult part. The challenge is making…

Ownership Does Not End At Release Everyone wants AI, but ownership becomes unclear after deployment. AI systems continue to change after release. Data shifts. Outputs…

AI Fails When It Lacks Trust AI does not fail only because of the algorithm. It fails when users do not trust it or misuse…

Decisions Must Be Defensible If agencies cannot defend AI decisions, they should not deploy them. AI systems influence clinical decisions and outcomes. Oversight does not…

Failure After Go-Live AI does not fail at deployment. It degrades after. Most programs monitor whether systems are running, not whether outputs remain accurate or…

Evidence Must Exist Before Oversight If your program cannot show traceability from requirement to test evidence to release decision, cATO becomes a paperwork treadmill. Build…

Frustration Hurts Adoption When systems frustrate users, they create workarounds. Workarounds create risk. You can prevent this with workflow-first requirements, usability validation, and quality gates…

VA and DHA Need More Than Promises For the U.S. Department of Veterans Affairs (VA) and the Defense Health Agency (DHA), AI systems that affect…

AI Requirements for Acceptance If you cannot test it, you cannot accept it. AI programs need measurable requirements, defined risks, and clear test and validation…

Digital Transformation Requires Balance When systems frustrate users, they create workarounds. Workarounds create risk. You can prevent this with workflow-first requirements, usability validation, and quality…

What is cATO Readiness If your program cannot show traceability from requirement to test evidence to release decision, cATO becomes a paperwork treadmill. Build the…

Lean Teams Face Pressure HITS, a DHA and VA contractor, reduces delivery risk in regulated environments by turning complex needs into testable requirements, enforces quality…
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