Introduction to Embracing Social Sustainability and Ethical Design in Healthcare through HCD
As healthcare progresses, sustainability and ethical design become more important than ever but are often overlooked. This is where human-centered design (HCD) comes in and provides a focused and empathetic approach to bringing ethical designs and sustainability back into healthcare. In this first topic in our series on sustainability and ethical design through HCD, we focus on the social aspect, such as prioritizing social well-being, improving patient outcomes, and establishing ethical foundations within healthcare solutions.
Prioritizing Patient Well-being through Social Sustainability
Social sustainability focuses on the bigger picture and how solutions relate to different communities and cultures around the globe [1]. Social sustainability also focuses on the impact that solutions and technologies have on maintaining relationships and improving social quality [1]. This is often enforced by laws and common goals that support quality in care and design [1]. Therefore, when discussing sustainable design, the diverse needs and values of all communities must be considered through inclusive design. This is done through HCD, which emphasizes understanding and respecting the different and unique needs of all populations. Furthermore, by directly engaging with various communities, healthcare systems can move forward toward providing accessible and empathetic solutions. This can mean considering language barriers, cultural practices, and religious beliefs when designing healthcare solutions. The overall goal should be to promote equity through a socially sustainable system that reduces disparities and fosters trust and satisfaction in healthcare for all communities and populations.
Additionally, a socially sustainable healthcare system can utilize HCD to maintain health equity over time. This means that all patients, regardless of their backgrounds and socioeconomic status, have access to high-quality care. Furthermore, ethical design ensures that systems are fair and prioritizes overcoming social determinants of health. This means that more effort should be provided to underserved areas such as providing preventative care to minorities or overcoming barriers to healthcare access. By creating solutions that focus on sustainability and ethical design through HCD, healthcare can move toward promoting long-term equity that creates a healthier global population.
Building Trust through Ethical Transparency and Patient Empowerment
An effective way of promoting trust among all populations during implementation is by establishing accountability and transparent communication. This can mean leaders should be more open about their decision-making processes so that patients feel engaged and included. Furthermore, providing transparent communication through HCD ensures that ethical standards are considered for all patients. For instance, patients can ensure that technologies are developed with policies that prioritize data privacy, informed consent, and accessible options. Furthermore, healthcare organizations must create partnerships between the public and private sectors so that healthcare access is expanded and regulatory policies are followed [2]. Collaborating with different organizations that focus on the diverse needs of patients helps patients feel included and empowered to provide their input. Therefore, HCD ensures patients feel empowered by technology and are given sustainable options that promote trust and engagement.
Importance of Integrating Sustainability and Ethical Design through HCD
In healthcare, sustainability and ethical design through HCD prioritize inclusivity, health equity, transparency, and empowerment. This creates systems that are resilient, sustainable, and ethical. Furthermore, social sustainability promotes a sense of community and a trusted support system that respects all patients regardless of their backgrounds. Therefore, utilizing HCD to encourage the social aspects of sustainability provides a compassionate healthcare system that benefits all populations.
References
- https://www.futurelearn.com/info/courses/sustainable-business/0/steps/78337#:~:text=However%2C%20it%20actually%20refers%20to,the%20four%20pillars%20of%20sustainability.
- https://healthcaretransformers.com/healthcare-business/strategy-and-operations/sustainability-healthcare-investing-today-healthier-tomorrow/
HITS
HITS provides healthcare management services & works with doctors to develop health informatics tools that promote safe and secure care. We take pride in our services and settle for nothing other than 100% quality solutions for our clients. Having the right team assist with data sharing is crucial to encouraging collaborative and secure care. HITS also focuses on transforming health care by analyzing integrated medical solutions and evaluating information systems. Our goal is to enhance individual and population health outcomes, improve patient care, and strengthen the clinician-patient relationship by incorporating HCD practices.