
How HCD Could Have Prevented DoD’s EHR Misstep
Introduction to the Armed Forces Health Longitudinal Technology Application Failing The Department of Defense’s (DoD) Armed Forces Health Longitudinal Technology Application (AHLTA) was designed to…

Introduction to the Armed Forces Health Longitudinal Technology Application Failing The Department of Defense’s (DoD) Armed Forces Health Longitudinal Technology Application (AHLTA) was designed to…

Introduction to Oregon State Health Exchange Failure Oregon rolled out its state health exchange, Cover Oregon, which was intended to simplify the enrollment process for…

Introduction to Healthcare.gov’s Failed Launch Although many health IT companies emphasize human-centered design in some way, they may still fall short in the actual implementation…

Introduction to VHA’s Barriers to Care Although many health IT companies emphasize the importance of human-centered design (HCD), it is too often overlooked in practice.…

Introduction to Experience Design Promoting Holistic EHR Systems EHR systems are commonly used in healthcare for keeping track of patient records and facilitating communication between…

Introduction to Experience Design Promoting Responsible AI and ML in Healthcare Experience design goes past just creating functional interfaces. It focuses on promoting trust, understanding,…

Introduction to Experience Design Protecting Underserved Populations Experience design doesn’t just revolve around functional requirements, but also focuses on a user’s emotional, cultural, and current…

Introduction to Experience Design Promoting Sustained Chronic Disease Management Chronic disease management is a crucial aspect of healthcare, often necessitating long-term and sustained engagement from…

Introduction to User Experience Humanizing Digital Healthcare Technologies in Large-Scale Systems As digital transformations continue to reshape healthcare delivery, technologies must prioritize effective and intuitive…

Introduction to User Experience Promoting Responsible AI and ML Systems As AI and ML become increasingly integrated into healthcare, it’s more crucial than ever to…

Introduction to User Experience Supporting Underserved Populations As healthcare advances, it’s more crucial than ever that underserved populations are represented, supported, and protected. This is…

Introduction to User Experience Promoting Patient Engagement Diseases such as diabetes, hypertension, and cardiac diseases often cause significant challenges to the healthcare system, and require…