Before You Buy Another Health IT Tool, Find the Real Capability Gap

Two healthcare professionals collaborating on a care plan

New Technology May Duplicate Existing Capabilities

Health IT capability gap analysis helps organizations distinguish existing functionality from unmet mission needs before they purchase another tool. Without that analysis, programs risk duplicate spending, unused functionality, and acquisition requirements that target the wrong problem. Current systems may already provide capabilities that programs plan to purchase again. Programs need to understand what they already have before they invest in something new.

Two healthcare professionals collaborating on a care plan

Unclear Gaps Lead to Unnecessary Spending

Programs can spend time and money solving the wrong problem when they overlook existing capabilities and user needs. Duplicate requirements drive unnecessary purchases. Programs may overlook unused functionality while they add new technology. Undocumented user needs also lead acquisition efforts away from the actual capability gap.

Women frustrated while working on a computer

HITS Defines the Actual Capability Gap

Health Information Technology Solutions (HITS) LLC analyzes existing capabilities, requirements, and user needs before programs make investment decisions. On one federal health program, HITS analyzed 473 requirements and found that existing capabilities already met 60%. We also uncovered 50 undocumented needs. This analysis separated existing capabilities from unmet mission needs.

Better Analysis Directs Investment to Unmet Needs

Clear capability gaps help programs focus investments on needs that current technology does not meet. Programs can reduce duplicate spending and improve use of existing technology. Clearer requirements also help acquisition efforts target actual mission needs. Stronger evidence gives programs more support for investment decisions.

Smiling female doctor in scrubs with tablet and stethoscope, writing notes.

Find the Gap Before Buying the Tool

Federal health programs should understand existing capabilities before they add another technology solution. They should compare current functionality with documented user and mission needs. HITS helps programs analyze requirements, identify unmet needs, and define actual capability gaps. This approach helps programs direct investments toward real needs instead of purchasing capabilities they already own.

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References

  1. https://www.gao.gov/products/gao-20-567
  2. https://www.gehealthcare.com/en-us/insights/article/navigating-complexity-the-hidden-costs-of-adopting-healthcare-technologies-at-scale
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