Background of Augmented Intelligence
The purpose of augmented intelligence in healthcare is to focus on how AI can improve care by supplementing human intelligence rather than replacing it. This is done by combining artificial intelligence with human intelligence to analyze trends, forecast risks, and optimize workflows. The functional goal of AI is to support and enhance human intelligence so that providers can create better treatment plans for patients. Furthermore, augmented intelligence achieves quadruple aim through decreased costs, improved provider work-life balance, population health, and patient experience [1]. Therefore, it’s important that AI has the functionality needed to improve patient outcomes while also supporting work-life balance for providers.
Augmented Intelligence Reduces Medical Errors
Augmented intelligence can be used to analyze risk and effectiveness regarding various plans. It can also be adjusted to fit the needs of the patient as well as the provider. For instance, augmented intelligence can make recommendations and provide alerts to doctors to lessen administrative burden [2]. Functional limitations of AI must also include practices for when errors are found. For instance, AI is not without issues or errors, and corrective measurements are needed to prevent errors downstream [2]. Therefore, creating a reliable system that analyzes risk is crucial. AI can also reduce errors in practice by reminding doctors of important patient information. This can include data on allergies, previous complications, and even potential concerns from a patient’s genetic record. Overall, AI can bring important information forward so that providers are able to make effective and informed decisions.
Trends in Augmented Intelligence
Augmented intelligence is expected to help providers determine how to allocate their resources, prepare for maintenance, and optimize workflows [3]. Augmented intelligence can also support cost management efforts and prepare for unexpected costs [3]. Furthermore, AI can track important barriers or burdens preventing patients from getting treated. This is crucial because certain turnover rates or patterns can be addressed as needed. Also, augmented intelligence can determine if certain workflows are causing inefficiencies and delays in care [3]. This can improve productivity amongst staff and even determine areas that need increased training opportunities. Moreover, AI can help healthcare professionals manage their supply chain effectively by predicting inventory expectations [3]. This can improve process management and reduce costs when possible. Finally, AI can aid doctors in selecting the most effective drugs with a patient’s current treatment plan [3]. This can reduce adverse effects and improve treatment effectiveness.
Augmented Intelligence Assists with Operations
Integrating AI in the healthcare industry is a great way to support human intelligence by providing doctors with meaningful data. Furthermore, AI can be effectively integrated into a healthcare system. Regarding operations, augmented intelligence can bring awareness towards utilization rates [3]. It can also track areas that need to be improved in regard to cost and equipment needed [3]. Moreover, AI can track benchmarks, set standards, and maintain goals. Therefore, AI is a great tool to manage and analyze trends in the healthcare industry. This can allow healthcare professionals to make informed decisions that facilitate the enhancement of human intelligence rather than replacing it. Overall, the future of healthcare will include more implementation of functional AI. Therefore, it’s important to educate both providers and patients on the use of AI, as well as its trustworthiness.
HITS
HITS’ agency culture and mission facilitate customer/human-centered design. We tailor software and project management support products to meet our customer’s needs. Furthermore, HITS puts the “soft” in “software” development. We analyze functional requirements to ensure all needs are properly adjudicated to be included in the software. This allows clients and customers to have peace of mind that their needs are heard and acted upon. HITS also makes sure that all medical and appropriate representatives (either medical, technical, supportive, and/or administrative) are present during the High-Performance Team creation as a wide range of expertise is needed to develop the Capability Development Documents. Finally, HITS expects all staff to incorporate customer experience-related best practices and offers incentives for excellent customer experience performance and team collaboration.
References
- https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8755670/
- https://www.ama-assn.org/press-center/press-releases/ama-develop-recommendations-augmented-intelligence
- https://www.healthcatalyst.com/insights/augmented-intelligence-future-healthcare-analytics#:~:text=By%20integrating%20augmented%20intelligence%20into,statistical%20models%20without%20human%20input.
