Archive - governance

Introduction to Delayed System Performance Healthcare technology operates in a critical environment where time matters in ensuring timely care is provided. Clinicians must rely on…

Introduction to Security Misaligning with Real-World Workflows Healthcare data requires strong cybersecurity to protect patient data from cyberattacks. However, when security controls are implemented without…

Introduction to Information Overload Harming Patient Safety Digital systems are often implemented to simplify healthcare, but they instead introduce huge amounts of information for clinicians…

Introduction to Disconnected Systems Leading to Disconnected Care Disconnected systems in healthcare undermine the promise of healthcare by failing to advance collaboration and coordination, resulting…

Introduction to the MHS GENESIS EHR Issues The DoD’s deployment of the new MHS GENESIS EHR system was assumed to be a new level of…

Introduction to State Health Exchange Failures When Maryland, Massachusetts, Nevada, and Oregon launched their Affordable Care Act health exchanges, many users expected it to be…

Introduction to the VA’s EHR Misstep The Department of Veterans Affairs (VA) has struggled for many decades to modernize its electronic health record (EHR) system,…

Introduction to the Armed Forces Health Longitudinal Technology Application Failing The Department of Defense’s (DoD) Armed Forces Health Longitudinal Technology Application (AHLTA) was designed to…

Introduction to Oregon State Health Exchange Failure Oregon rolled out its state health exchange, Cover Oregon, which was intended to simplify the enrollment process for…

Introduction to VHA’s Barriers to Care Although many health IT companies emphasize the importance of human-centered design (HCD), it is too often overlooked in practice.…

Introduction to Experience Design Promoting Sustained Chronic Disease Management Chronic disease management is a crucial aspect of healthcare, often necessitating long-term and sustained engagement from…

Introduction to User Experience Supporting Underserved Populations As healthcare advances, it’s more crucial than ever that underserved populations are represented, supported, and protected. This is…