Delayed System Performance Harms Patients
Introduction to Delayed System Performance Healthcare technology operates in a critical environment where time matters in ensuring timely care is provided. Clinicians must rely on…
Archive - EHR
Results: 91
Read Article
HITS Pushes for Clear Ownership to Protect Patients
Read ArticleIntroduction to Clear Ownership in Healthcare Healthcare requires coordination, yet many systems fail to clearly define who owns critical information, tasks, and decisions related to…
HITS Balances Security with Usability
Read ArticleIntroduction to Security Misaligning with Real-World Workflows Healthcare data requires strong cybersecurity to protect patient data from cyberattacks. However, when security controls are implemented without…
Poor Change Management Harms Patient Outcomes
Read ArticleIntroduction to Poor Change Management Healthcare systems often deploy new technologies without adequately preparing the people who will use them. Even well-designed tools can become…
Disconnected Systems Lead to Disconnected Care
Read ArticleIntroduction to Disconnected Systems Leading to Disconnected Care Disconnected systems in healthcare undermine the promise of healthcare by failing to advance collaboration and coordination, resulting…
Bias in AI that Breaks the Promise of Healthcare
Read ArticleIntroduction to Bias in AI Artificial Intelligence (AI) was first designed to make healthcare faster, smarter, and more precise. However, developers and engineers often overlook…
Avoiding the MHS GENESIS EHR Issues through HCD
Read ArticleIntroduction to the MHS GENESIS EHR Issues The DoD’s deployment of the new MHS GENESIS EHR system was assumed to be a new level of…
How HCD & Accountability Could Have Prevented Multiple State Health Exchange Failures
Read ArticleIntroduction to State Health Exchange Failures When Maryland, Massachusetts, Nevada, and Oregon launched their Affordable Care Act health exchanges, many users expected it to be…
Redesigning the VA’s EHR with Empathy & Accountability
Read ArticleIntroduction to the VA’s EHR Misstep The Department of Veterans Affairs (VA) has struggled for many decades to modernize its electronic health record (EHR) system,…
How HCD Could Have Prevented DoD’s EHR Misstep
Read ArticleIntroduction to the Armed Forces Health Longitudinal Technology Application Failing The Department of Defense’s (DoD) Armed Forces Health Longitudinal Technology Application (AHLTA) was designed to…
Oregon State Health Exchange Fails to Implement Human-Centered Design
Read ArticleIntroduction to Oregon State Health Exchange Failure Oregon rolled out its state health exchange, Cover Oregon, which was intended to simplify the enrollment process for…
How Human-Centered Design Could Have Saved Healthcare.gov’s Launch
Read ArticleIntroduction to Healthcare.gov’s Failed Launch Although many health IT companies emphasize human-centered design in some way, they may still fall short in the actual implementation…
