Help Desk Support The help desk support assists customers with issues regarding bugs and the lack of functionality. Additionally, this assures that the support team promptly handles customers' complaints. Without a help desk, companies may face a decrease in efficiency, delays in handling bugs, and increased costs [1]. Therefore, it is...
The Importance of Functional Requirements Functional requirements are specific features that are specified by software developers so the users can complete the established objectives of the system [1]. Currently, software developers are failing to set functional requirements, which can lead to the software project failing. Consequently, software projects have a failure...
